We started Melu in 2018, after realising we could achieve greater results for businesses through live chat rather than by building awesome websites.
Quickly discovering, it doesn’t matter how pretty or how well your site functions – the people visiting it will always need assistance, questions answered or just a friendly person to chat to, so that they come away satisfied with their overall website experience.
Enter Melu – the website version of a call answering service!
I’m Lee, I ran my own web design business for 17 years, juggling a great love of creativity with my inner tech nerdery. They weren’t always the easiest combination to manage, but they make a mean alliance when it comes to building a live chat business!
Loves: American football, brewing beer
Dislikes: Annoying TV ads
Connect with me on LinkedIn.
I’m Kim, an IT specialist with over 20 years’ experience in IT training, project management, system implementation and fronting SEO teams. It’s been a great journey with Melu seeing clients get leads worth hundreds and thousands of pounds of business at say, 11 o’clock at night! That’s the beauty of live chat!
Loves: Horses and walking our Labrador, Lily, in the countryside!
Dislikes: People dropping litter.
Find out more about me and say hello on LinkedIn…
Connect with me on LinkedIn.
UK office:
1 & 3 Kings Meadow, Osney Mead, Oxford OX2 0DP
US office:
265 Franklin Street, Boston, MA 02110
Enter your details below to receive our guide to the top 10 reasons why live chat generates more leads from your website.