The on-boarding process for Melu is very simple. We ask you a few questions about who should receive the leads that we send and have access to your client portal. We also find out more about your business and whether you will only accept leads from a certain geographic area or location.
Next, we create a chat flow diagram that shows you how a chat session will flow from start to finish, with all of our operators responses detailed allowing you to tweak and refine where necessary.
You also get to choose the look and feel of the chat widget that appears on the bottom right of your website. This includes colours, eye-catching messages and default widget text.
Once this process is complete and you've agree to our terms of business, we're ready to add the code to your website and start using live chat!