Connect with consumers the way they want you to and let Melu handle the stress and cost of managing live chat.
According to Capterra, 51% of consumers feel chatbots “never understand” their requests or needs.
50% say chatbots frustrate them by making them run in circles. Still more studies throw out words like “infuriating”, “useless” and “nuisance” – over and over again.
The divide is obvious when you look at the stats. 97% prefer to interact with humans. The majority say they’d rather wait in a queue to talk to a human than interact with a chatbot.
With Melu, you bridge the gap, cut the wait times and give consumers what they’re really looking for: live, empathetic, real communication.
All without having to worry about the time, resource or money it would take to manage your messaging channels yourself. For one simple, monthly fee, we’ll do everything for you.
Every conversation is handled by one of our highly trained, human agents, giving your prospects the most engaging and efficient experience, no matter which channel they prefer.
Conversations are answered by a real person within seconds. No waiting or queuing. This makes sure that prospects stay engaged with your business.
Prospects are much more likely to give their details, book a call or buy something when they communicate with a real person. This increases leads and sales.
Prospects don't expect to message with a real person, so when they can, their impression of your business is elevated.
If you use a booking system like Calendly, our team will make sure that prospects go straight into your calendar.
No matter what time of day people are hitting your messaging channels, we'll be there for them, 24/7.
Get started today! Ready to launch in 48 hours, with a 14-day free trial. Cancel anytime.
“Melu are brilliant”
Simon Chaplin, The Accountants Mastermind
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