Connect with consumers the way they want you to and let Melu handle the stress and cost of managing live chat.
According to Capterra, 51% of consumers feel chatbots “never understand” their requests or needs.
50% say chatbots frustrate them by making them run in circles. Still more studies throw out words like “infuriating”, “useless” and “nuisance” – over and over again.
The divide is obvious when you look at the stats. 97% prefer to interact with humans. The majority say they’d rather wait in a queue to talk to a human than interact with a chatbot.
With Melu, you bridge the gap, cut the wait times and give consumers what they’re really looking for: live, empathetic, real communication.
All without having to worry about the time, resource or money it would take to manage a live chat service yourself. For one simple, monthly fee, we’ll do everything for you.
Every chat is handled by one of our highly trained, human operators, giving your visitors the most engaging and efficient experience.
Chats are answered by a real person within seconds. No waiting or queuing. This makes sure that visitors stay on your site and engage with your business.
Visitors are much more likely to give their details, book a call or buy something when they communicate with a real person. This increases leads and sales.
Visitors don't expect to chat with a real person, so when they can, their impression of your business is elevated.
If you use a booking system like Calendly, our team will make sure that visitors go straight into your calendar.
No matter what time of day people are visiting your website, we'll be there for them, 24/7.
Get started today! Ready to launch in 48 hours, with a 14-day free trial. Cancel anytime.
“Melu are brilliant”
Simon Chaplin, The Accountants Mastermind
UK office:
1 & 3 Kings Meadow, Osney Mead, Oxford OX2 0DP
US office:
265 Franklin Street, Boston, MA 02110
Enter your name and email address and we’ll send you a link to download our guide and how get started with Melu today!
