Melu features

Melu features everything you’d ever need to provide better customer service and improve lead generation on your website

Real human live chat operators

Our team is your team

Real human operators available 24/7

Our highly trained team of real operators are always available for your visitors when they want to chat.

Native English-speaking, with translation tools

Our operators are native English-speaking, and our live chat software can translate non-english in real-time, so there's never a language barrier.

Highly-trained and experienced

All our operators are trained in-house and employed by Melu. You can rely on them to be part of your online reception team.

"I've been really impressed with the Melu webchat service. It really has been seamless and produced leads of good quality."

Stephanie Richardson

Clifton Ingram Solicitors

Website live chat widget

Visitors can chat from anywhere

Fully customisable live chat widget

Our live chat widget always looks like part of your website, making sure visitors get an on-brand experience.

Works on all devices & browsers no matter the screen size

Our chat widget is fully responsive and works on any device, whether that's a mobile phone, tablet, laptop or desktop.

SEO friendly and GA4 ready

Our code is super-fast and doesn't slow your website down. It also automatically creates event data in Google Analytics 4.

Super-easy installation

Launch live chat on your website in seconds

Add to any site with just one line of code

Melu works on any website. Just add one line of code and our team of operators will start handling chats from your visitors.

Use WordPress? We've got a WordPress plugin

If your website is built with WordPress, installing Melu is super-easy with our very own plugin.

Let us do it for you!

Need help adding Melu to your website? No problem! We can do it for you free of charge*.

* Website access required

"The end result is it captures prospects we might otherwise not, and saves a bunch of time on internal admin. Highly recommend."

Dan Heelan

Heelan Associates - Accountants

Full list of Melu features

All the features you'd expect

Onboarding - everything done for you

Try Melu for 14 days risk-free
Video call to learn more about your business
Account set-up and ready to launch within 48 hours
Knowledge base created from your website information
Access to client portal
Live chat widget code added for you (optional)

We handle every chat for you

Live chat widget that does it all

Configurable chat button and window
Your logo in the chat window
Notification sounds
Responsive to all screen sizes
Mobile friendly
Works on all devices
Works on all browsers
SEO friendly
Custom chat invite messages
Automatic GA4 tracking
Auto translation into all major languages

Integrations - chat data where you want it

Compliance - GDPR covered

Super-easy installation - launch in seconds

Client portal

Customisable email notifications for chats
View all chats handled and filter by tag
Customisable stats
AI powered chat insights (coming soon)
Chat export to CSV
Delete chat data on visitor request
User admin
Team admin - add unlimited users
Editable knowledge base
Manage webhooks and integrations
Manage multiple accounts via one login

Businesses❤️live chat from Melu

“More than happy with the service”
Suhail Nawaz, Blackstone Solicitors

“Melu are brilliant”
Simon Chaplin, The Accountants Mastermind

“Highly recommended”
Ben Sisson, Targeted SEO

“Melu has increased leads”
Elizabeth Carter, IRIS Software

“Service is personal and consistent”
Nicole Cole, Meridian Office Furniture

“I would recommend Melu to anyone”
Freddie Molyneux, Zappie

Human live chat for your website is free to try & easy to set up.

Get started today! Ready to launch in 48 hours, with a 14-day free trial. Cancel anytime.