Melu features

Melu features everything you’d ever need to provide better customer service and improve lead generation via your website, WhatsApp and Facebook

Our team is your team

Real human operators available 24/7

Our highly trained team of real operators are always available for your visitors when they want to send you a message.

Native English-speaking, with translation tools

Our operators are native English-speaking, and our messaging software can translate non-English in real-time, so there's never a language barrier.

Highly-trained and experienced

All our operators are trained in-house and employed by Melu. You can rely on them to be part of your online reception team.

"I've been really impressed with the Melu webchat service. It really has been seamless and produced leads of good quality."
Stephanie Richardson
Clifton Ingram Solicitors

Visitors can message you from anywhere

Live Chat on your website, open 24/7

Driving traffic to your website? Give visitors an easy way to ask questions and get help, no matter what time of day they choose to chat.

Advertise your WhatsApp number with confidence

You know we'll answer every message in seconds, so your potential customers get the best experience and aren't left waiting.

Run your Facebook Page in overdrive

Potential customers will see that you respond to messages within seconds when Melu gets involved. Watch the opportunities fly in.

Live Chat features

Fully customisable live chat widget

Our live chat widget always looks like part of your website, making sure visitors get an on-brand experience.

Works on all devices & browsers no matter the screen size

Our chat widget is fully responsive and works on any device, whether that's a mobile phone, tablet, laptop or desktop.

SEO friendly and GA4 ready

Our code is super-fast and doesn't slow your website down. It also automatically creates event data in Google Analytics 4.

WhatsApp features

Set-up done for you

Give us access to your Facebook/Meta Business account and we'll have WhatsApp ready to go in 7 days, including you customised profile and company details.

Set-up fee applies

Get a new WhatsApp number in seconds

With our partner, YourBusinessNumber, you'll have a number ready to us to assign to your new WhatsApp Business account.

Instant engagement

Potential customers don't expect instant responses via WhatsApp, but that's what you'll give them with Melu! Instant responses means better conversions.

Facebook features

Super-quick set-up

All we need to do is connect your Facebook Page to our system, and we're good to go. Script and knowledge base ready within 48 hours of sign-up.

Facebook Page & Messenger

Whether a conversation starts on your Facebook Page or via the Messenger App, we're there to answer, 24/7.

Pro-level response times

When a potential customer has to wait, they look elsewhere. Not anymore - Melu respond instantly 24/7.

Launch Melu in just a couple of days

Add Live Chat to any site with just one line of code

Melu's Live Chat works on any website. Just add one line of code and our team of operators will start handling chats from your visitors.

WhatsApp Business in no time at all

We'll help you get a number, set-up WhatsApp Business and start handling all incoming messages in rapid time.

Instant response times for Facebook Messenger

Quick and easy to set-up, instant impact. With Melu, everyone gets an instant response through your Facebook Page and Messenger.

"The end result is it captures prospects we might otherwise not, and saves a bunch of time on internal admin. Highly recommend."
Dan Heelan
Heelan Associates - Accountants

All the features you'd expect

Onboarding - everything done for you
We handle every conversation for you
Integrations - conversation data where you need it most
Client portal
Compliance - GDPR covered
No long-term commitments
Live Chat features
Launch Live Chat in seconds
WhatsApp features
Facebook features

Businesses❤️Human Messaging From Melu

“More than happy with the service”
Suhail Nawaz, Blackstone Solicitors

“Melu are brilliant”
Simon Chaplin, The Accountants Mastermind

“Highly recommended”
Ben Sisson, Targeted SEO
“Melu has increased leads”
Elizabeth Carter, IRIS Software
“Service is personal and consistent”
Nicole Cole, Meridian Office Furniture
“I would recommend Melu to anyone”
Freddie Molyneux, Zappie

Managed Human Messaging is quick and easy to set-up

Get started today! Ready to launch in 48 hours, with a 14-day free trial. Cancel anytime.

Would you like more enquiries from your website without having to lift a finger?

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