Smart businesses know visitors rarely pick up the phone to make a call anymore – and they don’t want to fill out forms either.
That’s why they turn to Melu’s Facebook service, so every opportunity gets the attention it deserves.
Anyone can list a phone number or email, but offering real people, ready to reply instantly on Facebook – the platform customers trust the most – is what builds real confidence.
Facebook also brings in the hidden enquiries – the ones you never knew you were missing because they don’t call and don’t email.
With real-time messaging, you can turn curious visitors who find you via Facebook Ads into qualified leads – and leads into customers – at the exact moment they want to talk.
This proactive, high-impact approach drives more conversions and uncovers rich insights into what your audience really wants, helping you fine-tune your marketing strategy for even bigger results.
With Melu, everything’s done for you – fast.
As a fully managed Facebook service, we take care of writing your scripts and knowledge base, as well as training our team to handle your enquiries.
We also cover the whole set-up process for you so you don’t have to lift a finger.
Most clients are live within 48 hours.
Every Facebook message is handled by one of our highly trained human operators, giving your prospects a friendly, authentic experience.
Messages are answered within seconds - no automated replies, no waiting, no queues.
Prospects are far more likely to share their details, book a call or buy when chatting on Facebook, a place where they're comfortable hanging out.
Prospects don’t expect a business to respond to messages instantly 24/7. When they see you do, their impression of your brand skyrockets.
Maximise your Facebook Ad spend by using click-to-message. Anyone starting a conversation directly from an Ad gets an instant response and is up to 400% more likely to convert.
No matter when people message, we’ll be there - 24/7. Start each day with new leads generated over night!
The moment you sign up, we start building your script and knowledge base.
We set-up your Facebook Page and Messenger to work with our messaging system via your Facebook Business account – all you need to do is give us access.
As soon as we’re connected, we can start responding to messages.
As soon as we’re set-up, all messages sent to you via your Facebook Business Page and Facebook Messenger App will come through to Melu.
We respond to every message instantly, helping catch potential customers before they look elsewhere.
When prospects message via Facebook, we find out what they need and answer their questions. If they are a good lead for your business, we also get their name, email address and telephone number (plus any other information you need).
Their details are then added to your client portal and emailed to you so you can follow-up. No more missed opportunities.
Any messages that come through via your Facebook Business Page or Messenger App will be handled by Melu.
We answer every message within just a few seconds, and find out how we can help. No queues, no chatbots, just more chance to convert.
Using the knowledge base and script we created for you, we answer questions and try to turn the conversation into a lead.
Any conversations that require your attention are emailed to you and your team. Booked meetings appear in your calendar.
“Melu are brilliant”
Simon Chaplin, The Accountants Mastermind
Get started today! Free 14-day trial.
Ready to launch within 48 hours.
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