Simple, scalable pricing built around real conversations – not licences or seats
Melu pricing is based on meaningful conversations with genuine prospects, not the number of messages sent or agents required.
You only pay based on the volume of raised conversations you receive – so costs scale in line with real opportunity, not guesswork.
Human website messaging that converts visitors into enquiries
Human agents respond to all incoming messages 24/7.
Free 14-day trial.
or
After your trial
If you’re projected to receive 50 or fewer raised conversations** per month, you’ll continue on our standard rate
If you’re projected above this, we’ll agree a bespoke rate based on volume.
Meet customers in the channel they already trust most
Human agents respond to all incoming messages 24/7.
Fixed first month and set-up fee.
Ongoing pricing
Up to 50 raised conversations** – standard rate
Higher volumes – bespoke pricing agreed in advance
Turn social engagement into real conversations - and real leads
Human agents respond to all incoming messages 24/7.
Free 14-day trial.
or
After your trial
If you’re projected to receive 50 or fewer raised conversations** per month, you’ll continue on our standard rate
If you’re projected above this, we’ll agree a bespoke rate based on volume.
* A paid account may be required to utilise webhooks in Zapier, Make and IFTTT.
** A raised conversation is a where the prospect has an interest in your products/services when they message you. We don’t count irrelevant conversations, for example, when they are trying to sell their services to you or is looking for a job within your company. A single conversation can have unlimited messages between us and them from start to finish, with no time limit or other restrictions.
Live Chat & Facebook
As pricing is based on the volume of raised conversations we are projected to handle each month, we’d need to provide you with a quote. This will be estimated from either your average monthly website/Facebook Page visitors, or your current Live Chat/Facebook messages volume.
We offer a free 14-day trial for both Live Chat and Facebook, so you can test is out first without committing to any payment.
Due to the complexity of onboarding, we charge a one-off set-up fee for our WhatsApp service.
The first month is charged in advance at a fixed rate, no matter how many conversations we handle.
After your first month, you’ll be charged based on the volume of conversations we handled during your first month.
Request a quote to learn more.
We don’t offer a free trial for WhatsApp due to the set-up process. However, you can cancel any time with our rolling monthly contract.
A raised conversation is a where the prospect has an interest in your products/services when they message you. We don’t count irrelevant conversations, for example, when they are trying to sell their services to you or is looking for a job within your company.
Yes you can! We offer a rolling monthly contract, with each month paid in advance. If you don’t wish to continue using Melu, simply email us here – [email protected] – and we won’t invoice you again. You will still be able to use Melu up until the next invoice would have been due. After this, we’ll disable Melu and our team will no longer receive your messages.
Our team are based in the UK and Asia. Everyone is hired and trained by Melu.
That way your prospects will always get high quality responses through Live Chat, WhatsApp and Facebook no matter what the time of day.
We work across a wide range of industries, including;
Law, finance, accountancy, estate agents/real estate, education, trades, renewable energy, medical & dental, surveyors, offices and co-working, business networking, jewellers, HR, recruitment, retail, business events, website hosting, vehicle hire and bars & restaurants.
We have clients throughout the UK, USA and Europe. Because our messaging software can automatically translate from most languages to English and vice versa, we can provide our services to businesses globally.
“Melu are brilliant”
Simon Chaplin, The Accountants Mastermind
Get started today! Ready to launch in 48 hours, with a 14-day free trial. Cancel anytime.
Enter your details below to receive our latest brochure to learn why human-managed messaging generates more leads for your business.
Enter your details below to receive our guide to the top 10 reasons why human-managed messaging generates more leads for your business.
