With Melu, human live chat is available to every business, large and small
Real human operators, 24/7 coverage.
14-day free trial.
or
The price per month will be confirmed before the end of the trial, with no obligation to continue.
During your trial, if you are projected to receive 50 or less raised chats** a month, you’ll pay our standard rate to continue.
If you are projected to receive 50 or more raised chats a month, we’ll confirm a bespoke price based on that projected volume.
* A paid account may be required to utilise webhooks in Zapier, Make and IFTTT.
** A raised chat is a conversation where the visitor has an interest in your services. We don’t count irrelevant chats, for example, when the visitor is trying to sell their services or is looking for a job at your company.
As pricing is based on the volume of raised chats you are projected to receive each month, we’d need to provide you with a quote. This will be estimated from either your average monthly website visitors, or your current chat volume if you are already using live chat on your website.
A raised chat is a conversation where the visitor has an interest in your products/services. We don’t count irrelevant chats, for example, when the visitor is trying to sell their services to you or is looking for a job at your company.
Yes you can! We offer a rolling 30-day contract, with each month paid in advance, following your trial period. If you don’t wish to continue using Melu, simply email us here – support@meluchat.com – and we won’t invoice you again. You will still be able to use Melu on your website up until the next invoice would have been due. After this, we’ll disable Melu from appearing.
We offer a rolling 30-day contract, with each month paid in advance, following your trial period, so whilst we don’t offer a refund for low chat volume, you can cancel and not be charged again.
Our team are based in the UK and Asia. Everyone is hired and trained by Melu.
That way your website visitors will always get high quality responses through live chat no matter what time of day they chat.
We work across a wide range of industries, including;
Law, finance, accountancy, estate agents/real estate, education, trades, renewable energy, medical & dental, surveyors, offices and co-working, business networking, jewellers, HR, recruitment, retail, business events, website hosting, vehicle hire and bars & restaurants.
We have clients throughout the UK, USA and Europe. Because our live chat software can automatically translate from most languages to English and vice versa, we can provide our services to businesses globally.
Once you’ve submitted the form below, you’ll also have the opportunity to book a demo.
Melu needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at anytime. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, check out our Privacy Policy.
live chat from Melu
“Melu are brilliant”
Simon Chaplin, The Accountants Mastermind
Get started today! Ready to launch in 48 hours, with a 14-day free trial. Cancel anytime.
UK office:
1 & 3 Kings Meadow, Osney Mead, Oxford OX2 0DP
US office:
265 Franklin Street, Boston, MA 02110
