Managed Live Chat

24/7 live chat with real humans turns browsing into buying

Why automate, when you can humanate?

Give your website visitors the contact methods that suit them.

Smart businesses know visitors rarely pick up the phone anymore. That’s why they turn to Melu – so every opportunity gets the attention it deserves.

Anyone can list a phone number or email. But offering real people, ready to chat 24/7? That’s what builds trust.

Live chat also brings in the hidden enquiries – the ones you never knew you were missing because they don’t call or email.

Capterra Infographic - Live chat with human agents is as popular as phone
If human live chat is as popular as phone, why do so few businesses have it?

Cost.  Not a problem with Melu!

Turn conversations into conversions and claim back your ROI

Supercharge your digital marketing ROI by adding live chat to your website.

With real-time conversations, you can turn curious visitors that found you via search, ads and social media into qualified leads – and leads into customers – right at the moment they’re ready to engage.

This proactive, high-impact approach not only drives more conversions, but also uncovers rich insights into what your audience really wants, helping you fine-tune your marketing strategy for even bigger results.

"Very reactive, adapt to the questions visitors are asking, has increased the number of enquiries coming through. Fantastic!"
Carolyne Wehlen
Gap HR

Go live on your website in just 48 hours

With Melu, everything’s done for you – fast.

As a fully managed service, we take care of everything: writing your scripts, crafting your Q&As, and handling agent training. You don’t lift a finger.

And getting started couldn’t be easier. Your unique live chat code drops straight into your site in minutes – no tech headaches, no complications.

Most clients are up, live, and receiving chats from visitors within just a couple of days of signing up.

Features

Here's how Melu's human live chat can help your business get more

Here's how Melu's human live chat can help your business get more sales leads clients

Real people

Every chat is handled by one of our highly trained, human operators, giving your visitors the most engaging and efficient experience.

Fast responses

Chats are answered by a real person within seconds. No waiting or queuing. This makes sure that visitors stay on your site and engage with your business.

Lead generation

Visitors are much more likely to give their details, book a call or buy something when they communicate with a real person. This increases leads and sales.

Customer experience

Visitors don't expect to chat with a real person, so when they can, their impression of your business is elevated.

Meeting booking

If you use a booking system like Calendly, our team will make sure that visitors go straight into your calendar.

Always available

No matter what time of day people are visiting your website, we'll be there for them, 24/7.

Getting started is easy!

Sign-up

As soon as you sign-up, we get to work creating your account and knowledge base. Your live chat widget is customised to match your brand colours.

Go live within 48-hours

With just a single line of code or our plugin for WordPress, going live takes just a few minutes. Melu works with all popular website builders.

Start receiving leads!

When visitors chat and we get their details, they are added to your client portal and emailed to you so you can follow-up. No more missed opportunities.

How Melu's Live Chat service works

Live Chat Widget

As soon as the code is added to your website, our live chat widget appears and visitors can use it to chat.

Visitor Starts Chat

We answer every chats within just a few seconds, and ask the visitor how we can help. No queues, no chatbots.

Melu Responds

Using the knowledge base and script we created for you, we answer questions and try to turn the visitor into a lead.

You Get a Lead

Any chats that require your attention are emailed to you and your team. Booked meetings appear in your calendar.

Human live chat for your website is free to try & easy to set up.

Get started today! Ready to launch in 48 hours, with a 14-day free trial. Cancel anytime.

Businesses❤️live chat from Melu

“More than happy with the service”
Suhail Nawaz, Blackstone Solicitors

“Melu are brilliant”
Simon Chaplin, The Accountants Mastermind

“Highly recommended”
Ben Sisson, Targeted SEO
“Melu has increased leads”
Elizabeth Carter, IRIS Software
“Service is personal and consistent”
Nicole Cole, Meridian Office Furniture
“I would recommend Melu to anyone”
Freddie Molyneux, Zappie

Would you like more enquiries from your website without having to lift a finger?

Enter your details below to receive our latest brochure to learn why live chat generates more leads from your website.



Would you like more enquiries from your website without having to lift a finger?

Enter your details below to receive our guide to the top 10 reasons why live chat generates more leads from your website.