In-House (“Non-managed”) vs. Melu Managed Messaging Service
The table below highlights each key process and responsibility for running an AI chatbot and multi-channel messaging solution.
In a non-managed (in-house/DIY) scenario, you must handle all tasks and costs.
Melu’s fully managed service covers every aspect for one simple flat monthly fee.
Going the DIY (non-managed) route means shouldering numerous tasks, hidden time commitments, unpredictable usage fees and staffing costs, and the risk of platform changes.
With Melu’s managed service, all tasks are handled, so you enjoy 24/7 omnichannel coverage with real human agents included for one flat monthly rate, without surprises or extra overhead.
Free to try. Fast to launch. Simple to scale.
Managed Messaging from Melu
“Melu are brilliant”
Simon Chaplin, The Accountants Mastermind
