"We’ve now been using Melu for almost 2 years, so we decided to look back on the business it’s helped us generate via our website. We were very happy to find that Melu contributed in excess of £100k to our revenue since we started using it, so over £50k per year."
Philip Waite, Managing Director at Aitchison Raffety
- Highly trained operators
- Powerful chat software
- Lead generation
- Increased brand profile
Think of Melu as your online receptionist, delivered via Managed Live Chat
Our professionally trained Live Chat operators engage with your clients as if they were their own.
During the on-boarding process we train our live chat operators to understand your business, brand and values, guaranteeing that they act as if they were members of your own staff.
Easy to install, mobile-friendly managed live chat
Our managed live chat software has been created for ease of use by your website visitors, whether they're using a desktop, laptop or mobile device.
Installation is simple - just two lines of code need to be added to your website, and we provide guides on how to do it. If you're still not sure, we'll do it for you, free of charge!
Turn more website visitors into customers
Every visitor to your website could be a potential customer. Managed live chat makes sure that they have a way to get in contact with you that is simple and convenient.
Visitors that engage with us via live chat are much more likely to convert into paying customers because they feel supported and connected to you via your website.
Better customer engagement
Having managed live chat on your website shows you care about your visitors.
This keeps visitors coming back, which increases traffic, sales and loyalty.