"Since we started using Melu we've had on average £3,000 of business directly from live chat each month."
Matthew Williams, Partner at Critchleys
- Highly trained operators
- Powerful chat software
- Lead generation
- Increased brand profile
Think of Melu as your online reception
Our professionally trained Live Chat operators engage with your clients as if they were their own.
During the on-boarding process we train our live chat operators to understand your business, brand and values, guaranteeing that they act as if they were members of your own staff.
Easy to install, mobile-friendly live chat software
Our live chat software has been created for ease of use by your website visitors, whether they're using a desktop, laptop or mobile device.
Installation is simple - just two lines of code need to be added to your website, and we provide guides on how to do it. If you're still not sure, we'll do it for you, free of charge!
Melu turns your visitors into potential customers
Every visitor to your website could be a potential customer. We make sure that they have a way to get in contact with you that is simple and convenient.
Visitors that engage with us via live chat are much more likely to convert into a paying customer because they feel supported and connected to you via your website.
Build a loyal following of well looked-after customers
Having live chat on your website shows you care about serving your visitors.
This keeps visitors coming back, which increases traffic, sales and loyalty.